Mankenberg After Sales Service

The Complete After Sales Service

 Flyer "After Sales Service"

 

Service – a component of our quality

With our After Sales Service we are always there for you, even long after our valves are up and running. At the same time we stand by your side, using our know-how to continually improve your processes. Trust impeccable service quality – worldwide!

 

Telephone Support

Qualified and quick

Our competent and friendly staff are happy to provide you with comprehensive telephone support and a speedy solution to any problems you may encounter. Our knowhow is just one call away.

 

Service telephone +49 (0)451 - 8 79 75 222

 

Monday to Thursday 7:30 a.m. - 5:00 p.m.
Friday 7:30 a.m. - 4:00 p.m.

» Quick troubleshooting
» Highly skilled staff
» Telephone support for successful troubleshooting
 
Or send a query by email: service@mankenberg.de
 

Spare Parts Service

Swift, long-term safety
As well as customised spare part packages, our extensive spare parts depot guarantees high availability of spare parts. Our express delivery service will despatch available spare parts on the same day with express delivery, provided the order is placed by 3:00 p.m. This ensures that the valves are back in operation as quickly as possible to guarantee maximum productivity of your plant.

» Availability of parts for at least 25 years in the long term
» Extensive range
» Permanent availability of relevant spare parts
» Express delivery

Order spare parts online

 

Maintenance

Cleverly avoid failures
Continuous maintenance of the valves by our specialists prevents long downtimes and costly failures. In cases of need, our Repair Service will immediately be on the spot to ensure that your processes are up and running again as quickly as possible.

» Service contracts (minimise downtimes)
» Monitoring the maintenance schedules
» Automatic service time notification

Automatic Service Notification
Do you know the regular maintenance dates for your valves? For a proper function of your valve, maintenance work must be regularly carried out in accordance with the operating instructions. Upon the next due inspection date, you will automatically receive our quotation for a maintenance kit individually customised to suit your valve.

Repairs/Return Consignments

Do you intend to send a valve for repair or do you wish to return it entirely?

To ensure faster and safe processing, you are kindly requested to fill in the filed

 

return shipping form

 

and despatch it to MANKENBERG together with the valve. Upon receipt we will send an order confirmation with a reference number.

 

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

 

On-the-spot Service

Always and everywhere
Experienced Mankenberg experts are there for you onthe- spot, should you need them. They undertake the start-up / valve adjustment as well as possible repairs efficiently and reliably. Benefit from our know-how and get an optimal cost / benefit ratio.

» Longer service life due to optimally set valves

 

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

 

Training Courses

Know-how in a nutshell

Our comprehensive training courses will continuously increase the existing potential of your staff and machines. Experts from the field will transmit the necessary knowledge on the selection and application of our valves. This way you and your staff are always kept up to date.

 

» Service training courses
» Individual training courses

 

Do you have questions or do you have a preferred date?
Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

 

Complaints system

If it comes to it
Should you ever need to file a complaint, help is naturally at hand. Thanks to our process-optimised and quality-tested complaints system, we can find a quick and custom-fit solution.

 

Call our Service Team on: +49 (0) 451 - 8 79 75 222 or send a query by email: service@mankenberg.de

 

Weiterführende Informationen

 
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